Stay Informed with Account Alerts
Take control of your finances with customizable alerts from Exchange Bank! With timely notifications, you’ll always know what’s happening with your accounts—helping you stay on top of your balance, transactions, and more.
How Alerts Keep You in Control
Set up alerts for the notifications that matter most to you. Choose how you receive them—via email, text message (SMS), or push notification through our Mobile Banking App.
🔹 High Balance Alert – Get notified when your balance exceeds a set amount. Perfect for reaching savings goals!
🔹 Low Balance Alert – Keep track of your balance and stay aware when it drops below a set threshold.
🔹 Credit Transaction Alert – Know when a deposit or incoming funds exceed a specific amount.
🔹 Debit Transaction Alert – Stay aware of large purchases or unexpected spending by setting a limit.
Why Set Up Alerts?
✔️ Stay on top of your spending – Get notified of important transactions.
✔️ Monitor your balance – Keep track of account activity.
✔️ Spot fraud quickly – Get an alert for large or unusual transactions.
✔️ Customize to fit your needs – Set multiple alerts per account for extra peace of mind.
How to Manage Your Alerts
Managing your alerts is quick and easy! Simply log in to Exchange Bank Online Banking or our Mobile Banking App and navigate to Alert Preferences. Since alerts are set up at the account level, you can customize notifications for each of your accounts individually—ensuring you receive the alerts that matter most to you.
Review and update your alerts today to stay in control of your finances!
How quickly will I receive an alert after a transaction occurs?
Alerts are sent shortly after a qualifying transaction is processed. While they are not instant, they provide timely updates to help you stay informed.
Can I set up multiple alerts for the same account?
Yes! You can customize multiple alerts for each account to fit your needs. For example, you can set up a low balance alert and a debit transaction alert on the same account for extra awareness.
How do I change my alert settings?
Simply log in to Exchange Bank Online Banking or our Mobile Banking App, navigate to Alert Preferences, and adjust your notifications as needed.