We have built a strong reputation as an outstanding, full-service Community Bank with an experienced staff offering expertise in every area from deposit accounts to lending solutions. We offer an array of digital services to meet your banking needs 24/7…. wherever and whenever. We continually assess the products and services that are being offered in the industry and provide these services to our customers whenever possible. Check with us on a regular basis to see what’s new!
Internet Banking
Access your account information from home, work or on the go. Our internet banking is designed to be user friendly and allows you to view account balances, make transfers, make payments, and view your account history and previous statements. Contact a Customer Service Representative at 478-452-4531 or visit one of our five convenient locations to get started today!
What can you do with Exchange Bank's Internet Banking?
- View Account Balances and Histories
- View and Download Statements
- Transfer Funds
- Manage Stop Payments
- Manage and Customize Account Alerts
- Manage and Send Bill Pay Payments
- Send Person to Person Transfers
- Set-up Two-factor Authentication
- Attach Receipt Images to Transactions
- Add Notes and Tags to Transactions
Exchange Bank... YOUR Community Bank.
E-Statements
Once you have signed up for Internet Banking, you are eligible to enroll to receive E-Statements. To enroll in E-Statements, click on "Documents" in your account while logged into Internet Banking. You can then "Sign up" and start receiving your statements electronically. To view previous E-Statements, log into your Internet Banking and click on your account, then click "Documents" to access your E-Statements.
Common Questions
How long is my account history maintained?
We maintain 1.5 years account history in your internet banking.
Can I pay my loan online?
If both your loan and deposit account is with Exchange Bank, you can make loan payments under the transfer section of your Internet Banking Portal.
If you are trying to make a payment for an Exchange Bank Loan from another financial institution's deposit account you will need to do so through our Loan Payment Portal.
If you are trying to make a loan payment at another bank with your Exchange Bank deposit account, utilize the Bill Pay feature in your Internet Banking Portal.
My debit card was lost/stolen. Can I notify the bank of this through my internet banking?
Yes. Visit the ATM/Debit Card tab in your Internet Banking Portal and check the Lost/Stolen and Reorder boxes and click submit. Your card will be cancelled and a new one issued to you.
Can I access my Internet Banking on my phone?
We do not recommend using a web browser on a mobile device to access your accounts online. Download our EXCH Mobile App on your smart phone for the best user experience.
How do I transfer between accounts?
On the Main screen of your Internet Banking Portal, click on the transfer tab and select "new". You will then be prompted to select which account to transfer from, which account to transfer the funds to, the amount, date and frequency if you wish to set up reoccurring transfers.
How do I add an additional recipient to receive my e-statements?
To add a third party, such as an accountant, to receive your monthly statements, you first need to be enrolled in e-statements. Next, click "Documents" in your online or mobile banking. Then select the "Additional Recipients" tab. Add the recipient by creating a username, providing their email address, and assigning a secure pin that they will use to download the statement when it becomes available. Next, "Assign Documents." From this screen, you can add all accounts or just select accounts to be received. Once you have completed these steps, be sure to share the secure pin you created with the recipient.
How do I connect my internet banking to QuickBooks?
I've misplaced my debit card; how can I lock it?
Let’s build your dream home together
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