External Transfers

External Transfers: Your Money, Your Way

Effortlessly transfer funds between your accounts at Exchange Bank and other financial institutions—all from the comfort of your online banking dashboard or mobile app.

Main Features

  • Convenient Account Connectivity
    Link your accounts from other banks and credit unions to make managing your money simpler than ever.

  • Flexible Transfers
    Move money in or out, wherever and whenever you need it.

 How It Works:

  1. Add Your External Account
    Use your routing and account number to securely link accounts.
  2. Verify Your Account
    Complete a quick deposit verification to confirm ownership.
  3. Start Transferring
    Enjoy seamless transfers between your accounts anytime.

Step by Step Instructions

    • Log in to your online or mobile banking app.
    • Locate the plus sign (+) next to "Accounts" on your dashboard and click or tap it.
    • Choose the option to add an external account for transfers.
    • You may be prompted to enter your account password or answer a security question for verification.
    • Select your bank from the list of frequently used institutions or search for your bank's name.
    • Enter the Name on the Account (this will serve as the display name in your online banking).
    • Input the Routing Number, Account Number, and select the correct Account Type.
    • Once all information is entered, click or tap Submit.
    • You’ll receive a confirmation that two small deposits have been sent to the external account.
    • These deposits typically appear within 1 to 3 business days.
  • Once the deposits have been posted to your external account, navigate to "Transfers” in your dashboard then “Transfer to other institutions by adding an external account.” This will take you back to the screen to verify the deposit amounts.
  • Enter the exact deposit amounts to complete the verification process.
  • Now the external account will display as an option when accessing the transfer feature in the application.




External TRANSFER Availability and Processing Times

  • Incoming Transfers to Exchange Bank:
    Funds will memo post after the end of the day. Availability of funds will occur on the next business day.
  • Outgoing Transfers from Exchange Bank:
    The transferred amount will be debited from your Exchange Bank account at the end of the day. Funds will be posted and available at the external institution 1-3 business days later.
  • Transfer Requests After Cutoff Time:
    External transfer requests submitted after 5:00 PM Eastern Standard Time will be processed on the next business day.
  • Daily Limit:
    External transfers are restricted to a maximum of $2,000 per day.